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Privacy Policy
Last updated: March 2026
Pendulum Guild ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
When you use Pendulum, we collect the following types of information:
We use the information we collect to:
We do not sell your personal data to third parties. Your information may be shared with:
Your data is stored securely on MongoDB Atlas servers. We use industry standard practices including password hashing and JWT authentication to protect your account. However no system is completely secure and we encourage you to use a strong password.
You have the right to access, correct, or delete your personal data at any time. To request deletion of your account and associated data, contact us at support@pendulumapp.in and we will process your request within 7 business days.
We may update this privacy policy from time to time. We will notify users of significant changes through the app or via email. Continued use of Pendulum after changes constitutes acceptance of the updated policy.
If you have any questions about this privacy policy, please reach out to us at support@pendulumapp.in or via Instagram at @pendulumify.
Terms of Service
Last updated: March 2026
By downloading or using Pendulum, you agree to these terms. Please read them carefully before using the platform.
Pendulum is intended for students currently enrolled at supported colleges in India. You must use a valid college email address to register. By creating an account you confirm that the information you provide is accurate.
You agree to use Pendulum only for lawful purposes. You must not:
You retain ownership of the content you post on Pendulum. By posting content you grant us a non-exclusive license to display and distribute that content within the platform. You are solely responsible for the content you share.
Points and achievements on Pendulum are for gamification purposes only. They hold no monetary value and cannot be redeemed or transferred. We reserve the right to adjust point balances in cases of abuse or system errors.
We reserve the right to suspend or terminate accounts that violate these terms, engage in abusive behaviour, or misrepresent their identity. You may delete your account at any time by contacting support.
Pendulum is currently in beta and provided as is. We do not guarantee uninterrupted availability and may update, modify, or discontinue features at any time. We will do our best to communicate significant changes in advance.
To the extent permitted by law, Pendulum and its creators are not liable for any indirect or consequential damages arising from your use of the platform. Your use of Pendulum is at your own risk.
We may update these terms from time to time. Continued use of Pendulum after changes are posted constitutes your acceptance of the revised terms.
For questions about these terms, contact us at support@pendulumapp.in.